Q: Is it legal to freely negotiate the labor conditions with my
employees?
A: Yes. It is legal for you to negotiate specific
labor conditions with your employees, however, there are limits
established by the Panamanian Constitution, the labor
laws, and by-Laws, in regards to collective bargaining
agreements. Also, there may be internal labor by-laws
of the company, which should be respected. The employee's or the
collective bargaining agreement's consent is required to amend
the previously agreed upon labor conditions as long as no legal
rights are waived.
Q: Under
what circumstances are labor agreements required to be in writing?
Are verbal labor agreements legally valid?
A:
Labor agreements should always be in writing with 3 duplicate
copies (1 copy for each party and 1 copy for the Ministry
of Labor). The only exceptions to this, by law, are in
the following activities: agricultural activities,
domestic services (maid or home cleaning
services), random (occasional) labor services not exceeding
three months, specific labor services not exceeding an amount
of US$200, and labor services in districts (or townships) with
less than 1,500 residents (except in cases where the labor
service value is more than US$5000, or in cases where
the employer regularly requires more than 10 employees). As an
employer, it is crucial that you understand that without a written
labor agreement, all facts and circumstances claimed by the employee
(for example, in regards to any mandatory provisions that had
to be expressed in the labor agreement), are presumed. However,
you will certainly have the possibility to file proof whereby
you demonstrate that the employee's allegations are not true.
Nevertheless, it is not always easy for the employer to produce
such proof in which case those allegations submitted by the employee
shall be deemed as true against your interests.
Q: What are the restrictions in hiring a foreign (non-Panamanian)
individual to work as an employee for my company?
A:
Panamanian laws establish that only 10% of a companies work force
can be foreign (non-Panamanian). Therefore, to hire a foreign
(non-Panamanian) employee you are required to obtain a work permit
issued by the Ministry of Labor. The law establishes that 90%
of employees must be Panamanian citizens or a foreign individual
married to a Panamanian, or foreign individuals
that have resided in the country for ten or more years. However,
there are exceptions to the 10% rule. For example, under circumstances
where the company requires specialized staff that is not readily
available in the labor force in Panama, it is permitted to hire
technical or specialized staff not exceeding 15% of all the company's
employees. Also, under certain conditions, the Ministry of Labor
can authorize a higher percentage of technical and specialized
foreign (non-Panamanian) employees. Panamanian companies with
under 10 employees are permitted to have at least 1 foreign (non-Panamanian)
employee. Please note that these percentages mentioned herein
do not include employees with duties of responsibility in companies
whose corporate purpose is solely to handle and manage, from Panama,
transactions that will perfect, complete or yield their legal
effects abroad (outside of Panama), with the prior authorization
of the Ministry of Labor.
Q: Am I allowed to amend my employees labor conditions
without the employees consent?
A:
The law establishes that employers cannot amend an employees labor
agreement without the consent of the employee. In prior cases,
based on issues of functional mobility, employers have modified
the duties of the employee. These cases are primarily based on
the employers organizational necessities, or production, due to
changes in the market, or due to technical innovations. In addition,
this is seen in cases provided for in a collective bargaining
agreement, or in situations that are agreed upon with the labor
union. Please note that these amendments are subject to the following
limitations:
1) the amendments
must be in accordance with the position, including the category,
abilities, capacity, training and experience of the employee;
2) the amendments
cannot result in lowering of salary or payment;
3) the amendments
cannot affect the dignity or self-respect of the employee;
4) the amendments
cannot result in higher risk in the duties of the employee;
5) the amendments
to the employees duties cannot result in interference with the
performance of any other position, within the labor union; and
6) the amendments
cannot affect the maternity privileges or rights of the female
employee.
Q: Is it
legal to extend a labor agreement with a fixed term?
A:
The law establishes that you cannot extend a fixed-term labor
agreement, even with your employee's consent because, otherwise,
it would be considered to be an indefinite-term labor agreement.
When the employees' duties require special technical training
and the employer bears the costs (total or partial) of that training,
then the fixed-term labor agreement may have as many as 2 extensions.
On the other hand, continuing fixed-term labor agreements, in
general, are not possible. Please note that there are some exceptions
for continuing fixed-term labor agreements without causing them
to convert into indefinite-term labor agreements. These exceptions
apply specifically to the Export Processing Zones during the first
three years of the labor relationship as well as to the construction
business. For example: in cases of permanent positions required
for developing a new activity (the activity may be for a maximum
of 2 years).
Q: How do a labor agreement and a professional services
agreement differ? How do my employer's rights and obligations
vary in each case? Am I permitted to decide which type of agreement
is best for my company?
A:
In a labor (employment) agreement, the individual provides personal
services under legal subordination to another individual or to
a company. The laborers' (employees) services are rendered by
becoming part of and being under the authority and umbrella of
a company in a manner that the employer is entitled to exercise
authority and direction powers. The laborer (employee) must meet
a daily schedule and perform the services at a given location.
Laborers (employees) may be subject to sanctions by the employer
in the event that the employee does not duly comply with the assigned
duties. In professional services agreements, such services are
rendered independently with no submission to the direction and
authority of the company. The individual providing services within
a labor (employee) relationship is better protected than the individual
hired for professional services since, in this case, it all depends
on what was agreed upon in the professional services agreement,
and labor law benefits do not apply, nor do benefits of the Social
Security system. You cannot freely choose what option suits you
best since, if you wish to hire an employee under your direction
and authority, then the execution of a labor agreement is mandatory.
Q: Is it
legal for me to force my employees to work overtime? What is the
legally permitted maximum for overtime work? and, am I allowed
to compensate overtime with time-off instead of higher pay?
A:
The law establishes that employers cannot demand employees to
work overtime, except in the following cases;
- Companies that
export all of their production.
- Agricultural workers.
- Domestic help during holidays and national mourning.
- In the event of fire or imminent risk that poses a danger to
the lives of the individuals, the existence of the company or
workplace or the work being performed.
- In those events involving a collective bargaining agreement
as long as the employee also commits to the individual hiring.
- In work performed in the Special Economic Area Panama-Pacific,
the law number 41 of the year 2004, demands overtime when the
employee's replacement has not been made.
The law does not
allow employers to compensate overtime with time-off except in
the case of fishing craft and coastal navigation activities where
the nature of the job requires it.
The law permits
up to 3 hours of overtime per day and a maximum of 9 hours per
week.
Q: Does the law allow the employer to define what weekdays
the employees can take their day off?
A: The law establishes
that the employer and employee can select the weekly rest day,
either as a fixed, pre-determined day of the week, or in a rotating
fashion. However, the law also establishes that the weekly rest
day should be on Sundays, except in the following activities:
-
public services centers,
- agricultural and cattle-raising activities,
- drug stores,
- hotels,
- restaurants,
- soft drink places,
- public amusement or tourism businesses,
- grocery stores,
- commercial facilities in places or small towns that given their
location act as service centers to agricultural areas, and those
that, given their nature, interruption of the work during those
days may cause serious harm to the interests of public health
or to the national economy, which shall be previously authorized
by the General or Regional Labor Direction,
- export processing zones.
Other than the above
cases, the weekly rest day must be on Sundays.
Q: Does the law require employers to grant employees an
additional rest day in the event that a holiday or a national
mourning day falls upon the employee's rest day?
A:
The law establishes that if a holiday or a national mourning day
(previously established in the law) falls on a Sunday, then the
following Monday is considered as a mandatory weekly and paid
rest day for all those employees that normally schedule their
rest day on Sundays. If a holiday or national mourning day falls
upon any other day than Sunday, and that day happens to be the
employee's rest day, then the employee is entitled to an additional
compensatory rest day during any day of the corresponding week.
Q: How do a national holiday and a regular holiday differ?
If requested by employers, are employees required to work on a
national or mourning holiday?
A:
In a national holiday (or national mourning day), it is mandatory
that all public and private businesses must close down (employees
are not required to work by law). In a regular holiday, only public
offices are required to close.
During national
holidays or national mourning you may require your employees to
come to work but only under the occurrence of some of the following
premises - that are likewise applicable to mandatory overtime:
Small
business concerns.
- Companies that
export all of their production.
- Agricultural workers.
- Domestic help during national holidays and mourning.
- In the event of fire or imminent risk that could endanger the
lives of persons, the existence of the company or workplaces or
the work for which employees were hired.
- In the cases provided for in the collective bargaining agreement
as long as the employee commits to the individual hiring.
- In the work regarding the Special Economic Area Panama-Pacific,
law number 41 of the year 2004, requires extraordinary work when
the replacement of the employee has not been made.
In addition to the
above cases, you may require that your employees to work during
national and mourning days assuming that employees have been particularly
hired to work during those days under ordinary terms or if they
work on a rotating schedule.
Q: Does
the law allow the employer to compensate the employee (if the
employee accepts) with cash payment for the vacation time that
an employee is entitled to, so to avoid suspension of the employee's
duties to the employer?
A: The
law does not permit this, even if the employee accepts this offer,
the law establishes that the employer cannot compensate an employee's
vacation time with cash money. The law establishes that vacation
time must be taken in a timely fashion since what the law seeks
is ensuring the employee's rest and recovery of physical and mental
energy.
Q: Does the law permit the employer to fraction the employee's
vacation time?
A:
The law establishes that the employer may fraction vacation time
to employees into two equal periods of time, contingent upon a
previous arrangement with the employee. In each case, as long
as the collective bargaining agreement so authorizes. In the Export
Processing Zones, the law allows the employer to always resort
to fraction vacation time split into two equal periods of time.
Q: What
does the labor law consider to be salary in-kind? For example,
if an employer pays an employee extra for travel and communication
expenses, are these benefits considered as salary in-kind?
A:
The law establishes that in-kind salary is solely comprised of
what is delivered to the employee as board and lodging and clothing
for their immediate and personal use and enjoyment. For this reason,
if the transportation expenses are considered as extraordinary
transportation expenses (for example, gasoline
or car rental, etc.), then it is not deemed as salary. Similarly,
communication expenses (such as a mobile or cellular
telephone) used for work do not qualify as salary.
Q: Does the law have any contingencies regarding what
currency an employer can pay their employee in? Can an employer
pay employees in foreign currency?
A:
The law establishes that employers may pay salaries in cash money
or part cash money and part in in-kind payments. However, in the
case of paying in-kind payments, the minimum salary must be fully
honored in cash money. The portion of the salary must be paid
in US Dollars.
Q: What are the employers' obligations in the event that
an employee gets sick and overspends the employee's sickness leave
fund?
A:
In this case, the law establishes that the employer is not required
to pay the employee's salary or pay any additional amounts to
the employee.
Q: If an employer ends a labor relationship without just
cause, what is the employer legally required to pay the employee?
A:
The law establishes that the employer can end an indefinite-term
labor agreement if:
- The employee has
served less than 2 years of continuous labor services.
- The employee's work activity is for the purpose of domestic
help.
- The employee is a permanent or plant employee
of small business concerns such as agricultural,
cattle-raising, agro-industrial
or manufacturing outfits. (agricultural or cattle-raising
businesses comprised of 10 or less employees, agro-industrial
activities with 20 or less employees, and manufacturing outfits
with fifteen or less employees).
- The employees is working in maritime vessels
providing international services.
- The employee is an apprentice.
- The employee works for retail stores and companies with 5 or
less employees, with the exception of financial, insurance and
real estate activities.
In the cases of
the above mentioned business activities, in addition to paying
employees with the indemnification as established in article 225
(indemnification for dismissal), the employer must notify the
employee of the dismissal with a 30 day prior notice or pay the
employee the corresponding amount for such pre-notice period.
The pre-notice term will come into effect as of the date of the
following payment period from the date of the notice. In addition,
the employer must honor the proportional payment for vacation,
year-end bonus and seniority bonus.
In the cases of
the other indefinite-term labor relationships, the labor law prohibits
dismissals for unjustified causes and, if it happens anyway, the
employee will be entitled to reinstatement or to the indemnification
for dismissal as established in article 225 of the Labor Code.
If the employer does not wish to reinstate the employee, the employer
is required to pay the employee the corresponding amount for three
months of lapsed salaries or five months (if this latter case
deals with an employee hired as of August 14, 2005), and pay the
indemnification for dismissal increased by 50% if the employee
was hired before August 14, 1995 and an increase of 25% if employee
was hired as of August 14, 1995 or after that date), if you are
not current with the dismissal fund. In addition, you must pay
employee in full or proportionally, the corresponding amount for
vacations, the year-end bonus and the seniority bonus.
In the event that
the employee's activities are domestic help, maritime workers,
navigable routes workers or apprentices, then a special indemnification
chart exists. For first-time workers with less than 3 months of
work time, no indemnification payment is required in the event
of dismissal.
Q: When is professional risk insurance required to be provided
by the employer to cover the employee?
A:
Employers must provide professional risks insurance to cover all
employees starting as of the first day of the labor relationship.
Q: Can an employer purchase a private insurance policy
to cover professional risks, instead of using the insurance policy
established by the Social Security Agency?
A:
The law establishes that insurance coverage for professional risks
is centralized within the Social Security institution, and employers
cannot substitute it with a private insurance policy. However,
employers may purchase complementary insurance with private insurance
companies at their own will.
Q: How does the law treat cases where an employee suffers
a work accident immediately after the employee starts working
and the employer has not registered the employee in the Social
Security System?
A:
The law is very clear that in such event, the Social Security
System will hold the employer responsible for the consequences
of the professional risk and therefore making the employer responsible
as well for the costs of the medical attention provided to the
employee.
Q: What are the employers responsibilities with regard
to employee illnesses that are not covered by the professional
risks insurance?
A:
The law establishes that the following are not considered as professional
risks:
- Injuries intentionally
caused by the employee.
- Risks induced through serious faults by the employee, consisting
of;
* proven disobedience of specific orders,
* gross or evident breach of the manual of the Professional Risks
by-laws,
* Security and Industrial Hygiene or voluntary drunkenness (except
that in the event that the employer or its representative allowed
employee to carry out employee's functions knowing this condition
or any other form of intoxications).
In the above cases,
the employee will be held responsible for the consequences of
the professional risk and the employer will not be responsible
for any costs associated with this.
Q: What
would be the sanctions if underage persons (who do not meet hiring
requirements) were hired by an employer?
A:
The law establishes that the employer would be subjected to fines
ranging from US$50 to US$700, imposed by the administrative or
jurisdictional labor authorities.
Q: What are the employers' responsibilities when hiring
a pregnant employee?
A:
The law establishes that when hiring a pregnant employee, the
employer is responsible for granting her maternity leave (14 weeks).
Please note, however, that if the Social Security payments are
not current, then the Social Security Agency does not pay for
the maternity leave, and the employer must assume all costs thereof.
Q: What obligations does the employer have in regards
to allowing interference of the labor unions in the labor relationships
with employees?
A:
The law establishes that, while employers must respect and accept
labor unions' activities, employers are not legally required to
allow interference in the execution of the corresponding work
tasks without affecting the legal rules and/or the applicable
collective bargaining agreements regarding labor union's permits.
Q: Are employers required to allow labor union meetings
within the work schedule? How do labor unions help the employer?
A:
The law establishes that employers are not required to allow labor
union meetings within the employees' work schedule. There is one
exception, however, for labor union meetings as established in
the collective bargaining agreements and the permits authorized
by sub-paragraph 26 of article 128 of the labor law, towards holding
a special labor union committee.
The employer benefits
from labor unions that provide for a specific dialoguing representative
to handle labor issues and labor relationships and to adopt resolutions
that require the union's participation (for example; fractioning
vacation time, functional mobility, commitment to overtime work,
payment by bank checks, extending the concept of employees with
high responsibilities, adoption, prevention and rehabilitation
rules in cases of alcoholism and use of prohibited drugs).
Q: If an employer acquires another company, therefore
becoming the new employer of the employees of acquired company
- Does the new employer continue applying the collective bargaining
agreement that was previously used?
A:
Yes. The law establishes that if a company acquires another company
that executed a collective bargaining agreement with its employees,
then the acquiring company becomes part of said collective agreement
and therefore assumes all obligations therein.
Q: What
does an employer do if some employees in the company go on strike?
What if those employees do not constitute a majority group?
A:
The law establishes that if employees declare a strike on the
company, the company must close down immediately after receiving
notice of the strike, from the Ministry of Labor. If those employees
who go on strike, do not constitute a majority group, then the
employer may request from the Ministry of Labor (within a term
of 24 hours as of the reception of the notice), to carry out a
provisional count so as to avoid closing the company down, and
within a term of 3 days as of the start of the strike, the company
may file a petition before a Sectional Labor Court asking to declare
the strike as illegal.
Q: Can an employer resort to a private arbitration proceeding
regarding collective labor conflicts?
The law establishes
that employers cannot resort to a private arbitration proceeding
regarding collective labor conflicts. Employers may agree with
the labor union in submitting the conflict to arbitration proceedings
via the procedure followed before the Ministry of Labor.